Privacy Policy
Phuket Horizon (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information within our travel agency and on our Phuket Horizon website (“Site”).
1. Information Collection:
- We may collect and process the following data about you:
- Personal Information: Name, email address, phone number, residential address.
- Travel Information: Preferred destinations, travel dates, accommodation and activity preferences.
- Payment information: Credit and debit card information for payment processing.
- Technical information: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
- Website behavior information: History of page views and actions on the website.
2. Use of information
- We use the information we collect for the following purposes:
- Processing and managing your reservations and orders.
- Providing information about the products and services you have requested.
- Improving the quality of service and personalizing your experience on our website.
- Analyzing website usage and collecting statistics to improve our services.
- Communicating with you about your orders, requests, and other issues.
- Ensuring security and preventing fraud.
3. Transfer of Information
- We may transfer your personal information to the following third parties:
- Service providers such as hotels, airlines, tour operators who are involved in organizing your trip.
- Payment systems and banks to process your payments.
- Partners with whom we collaborate to provide joint services and offers.
- Government agencies, if required by law.
4. Information security
- We take measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Using encryption when transferring data.
- Restricting access to your information to authorized employees only.
- Regularly reviewing and updating our security systems.
5. Storage of Information
We will only store your personal information for as long as necessary for the purposes for which it was collected, including compliance with legal and regulatory requirements.
6. Your Rights
- You have the right to:
- Request access to your personal information.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information under certain conditions.
- Object to the processing of your information in certain cases.
- Request restriction of the processing of your information in certain situations.
- Receive your information in a structured, commonly used, and machine-readable format.
7. Virtual Manager:
Please note that our virtual manager is designed to provide general information. The data provided by the virtual manager may not always be completely accurate or up to date, and is for informational purposes only. Please verify all information received or contact the manager using the contact details provided in clause 10 of this agreement.
8. Cookies
We use cookies to improve the performance of our website. Cookies allow us to recognize you when you return to our website and collect data about your interaction with our website.
9. Changes to the Privacy Policy
We may periodically update this Privacy Policy. All changes will be posted on this page. Please check this page regularly for changes.
10. Contact Information
If you have any questions or suggestions regarding our Privacy Policy, please contact us at the following address:
Phuket Horizon
Email: booking@phuket-horizon.com
Phone: +66 96 769 19 69
Last updated: August 14, 2024.
